The legal letter sets out 12 demands for better treatment that Facebook, and Sama, must meet to avoid court. They have 21 days to respond.
Content moderators are essential workers in the day-to-day running of Facebook. It is their job to review content submitted by Facebook’s 2.8bn global userbase to its newsfeeds.
Despite the concession, the lowest-paid content moderators will still be on some of the worst wages for Facebook workers anywhere in the world.
It’s a damning read for an “ethical AI” firm – who just raised $70 million in an investment round on the back of its “ethical” reputation.
Imagine spending all day dealing with the world’s worst violent Facebook posts on as little as $1.50 a day. Now imagine you do this for a company that calls itself an ‘ethical AI’ firm – and that they fire people who stand up and complain.
“It’s digital, but it’s real life.” Former Facebook content moderator Spencer Darr looks back on years of sifting through hellish content in a Texas officer tower.
It’s been a strange and difficult year. Here’s some struggles and successes from Foxglove, looking back on 2021.
Facebook pays Accenture $50 for every hour a content moderator works. The moderators themselves only see a fraction of that.
