Mark Zuckerberg: stop exploiting your workers
Read the full text of our open letter to Mark Zuckerberg below:
Dear Mark Zuckerberg,
The latest revelations in Time magazine about abuses in your content moderation centre in Nairobi, Kenya, expose a rot at the heart of Facebook.
Workers report exploitation and unlawful union-busting at the centre in Nairobi run by Sama — the US company who you use as your main provider of outsourced content moderation in Africa.
Facebook shouldn’t profit from exploitation in Kenya or anywhere else. I stand in solidarity with all Facebook moderators, and call on you to:
- Declare you will respect moderators’ rights to organise, by posting a statement in every moderation floor about moderators’ right to form a union
- Pay workers better — their hazardous work to protect us deserves a raise
- Protect content moderators by giving them access to real medical and psychological care — not wellness coaches
- End the harmful outsourcing that is driving abuses — content moderators need the same rights as Facebook staff.